General

• These Terms & Conditions apply to all purchases made through our website.
• By using our site, you agree to comply with our policies, including the Privacy Policy and Shipping Policy.
• GEM iSMART reserves the right to update these terms at any time without prior notice.

Products & Services

• All products (Batteries & Inverters) are described as accurately as possible.
• Product images are for illustration purposes; actual products may vary slightly.
• Prices are subject to change without prior notice.

Orders & Payments

• Orders will be confirmed only after successful payment.
• We accept payments through secure and trusted payment gateways.
• GEM iSMART reserves the right to cancel or refuse any order in case of suspicious activity, stock unavailability, or incorrect pricing.

Shipping & Delivery

• We currently deliver across India only.
• Delivery timelines may vary based on location, availability, and courier service.
• Shipping details are available in our Shipping Policy.

Returns & Replacements

• Returns or replacements are accepted only under specific conditions such as:
• Wrong product delivered.
• Damaged product on arrival.
• Customers must notify us within 48 hours of delivery.
• For warranty claims, manufacturer policies will apply.

Warranty

• All batteries and inverters come with a manufacturer warranty.
• Warranty details are provided with the product.
• GEM iSMART is not responsible for misuse or improper handling of products.

Limitation of Liability

• GEM iSMART will not be liable for any indirect, incidental, or consequential damages arising from product use.
• Customers are responsible for correct installation and usage of products.

Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of Tamil Nadu, India courts.