At GEM iSMART, we are committed to delivering your batteries and inverters safely and on time across Tamil Nadu. Please read our shipping policy carefully

Delivery Locations

• We currently deliver to all major cities and towns in Tamil Nadu.
• For remote areas, delivery time may take slightly longer.

Delivery Time

• Orders are usually processed within 24–48 hours.
• Standard delivery time: 3–7 business days, depending on your location.
• You will receive a tracking ID once your order is shipped.

Shipping Charges

• Free Shipping on selected products and locations.
• For certain heavy products or remote areas, minimal shipping charges may apply (shown at checkout).

Packaging & Handling

• All products are safely packed to prevent damage during transit.
• In case you receive a damaged product, please contact us within 24 hours of delivery.

Order Delays

• Delivery may be delayed due to unforeseen circumstances such as strikes, natural disasters, or courier issues. We will notify you if such delays occur.