Shipping policy

At GEM*iSMART, we are committed to delivering your batteries and inverters safely and on time across Tamil Nadu. Please read our shipping policy carefully


Delivery Locations

  • We currently deliver to all major cities and towns in Tamil Nadu.
  • For remote areas, delivery time may take slightly longer.

Delivery Time

  • Orders are usually processed within 24–48 hours.
  • Standard delivery time: 3–7 business days, depending on your location.
  • You will receive a tracking ID once your order is shipped.

Shipping Charges

  • Free Shipping on selected products and locations.
  • For certain heavy products or remote areas, minimal shipping charges may apply (shown at checkout).

Packaging & Handling

  • All products are safely packed to prevent damage during transit.
  • In case you receive a damaged product, please contact us within 24 hours of delivery.

Order Delays

  • Delivery may be delayed due to unforeseen circumstances such as strikes, natural disasters, or courier issues. We will notify you if such delays occur.